Shipping Policy

Domestic Shipping

Please allow 24-48 hours for your order to be processed and packed. All items are shipped via U.S. Postal Service and take approximately 2-3 business days via priority mail. Once items are shipped tracking numbers will be sent to your email that you provided. All shipping days will be Monday with the exception of weekend orders. Weekend orders will be processed Monday and shipped out on Wednesday. (Pre-Order items takes 1 to 2 weeks to ship).

International Shipping

All International customers packages may require additional processing time. SHIAN is not responsible for additional fees or taxes incurred by the customers local government when importing goods. Here is the breakdown for the International Shipping below:

•3-6 day International Shipping - Express 45$

•6-10 day International Shipping - Standard 25$

Lost Packages

If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. SHIAN is not responsible for a package that is lost.

**Please make sure your address is correct and updated we are not responsible for mistakes on addresses.**

“Made To Order Pieces”

 Our made to order pieces takes approximately 1-2 weeks at the max. We work as quickly as possible to ensure your order gets to you as soon as possible. Within that time frame your order is processed and immediately gone in production. We will send you a tracking and confirmation number once your order is on its way to you. If you need your order sooner please email us at officialshian@gmail.com for a fast response or direct message us with your order number and we will get back to you.